XPayBack is an eCommerce Marketplace App. Earn CashBack every time you spend at retail outlet or a web store. Additionally XPayBack also provides exclusive Coupons and discount Deals of eCommerce stores. All you need to do is just visit the retailer’s website through XPayBack and after that you have to shop like you normally do.
CashBack Points are the Cashback you earn from your bills. CashBack Points can also be used to pay/redeem for your bills just like cash when you decide to.
Show your QR Code when paying your bill. Refer to “How To Use” section in app.
CashBack % varies depending on the outlets.
Inform the outlet’s staff how many CashBack Points you want to redeem. Your PIN/OTP will be required to approve the transaction. Refer to “How To Use” section in app.
No, you can’t. Transaction will fail. But you can earn CashBack Points on that transaction.
No, you don’t have to. You can use your CashBack Points as you wish. They work just like cash. Just tell the staff how many CashBack Points you want to redeem. If you don’t have enough CashBack Points to pay for the total amount of the bill, you can pay the rest in cash too.
No, you can’t. CashBack Points can only be redeemed but NOT cashed out.
Using XPayBack is FREE for everyone. So get everybody you know to use XPayBack and enjoy all the benefits.
You can change your PIN from “Change PIN” section in app. Do not share your PIN with anyone.
Not at all, using XPayBack''s Cashback & Coupons service is absolutely free of any costs.
You can reach us at support@XPayBack.com. We guarantee a 24-hour response time.
Every New User gets a Sign-Up Bonus based on the promotion at XPayBack.
It is against the policies of XPayBack and in such cases, all the accounts operated by you will be closed and CashBack will be seized.
Simple, just follow the easy steps given below to earn cashback:
CashBacks are usually updated within 24 hours of the order being done.
Pending Cashback refers to the cashback for an order which has not passed the stage of Return/Cancellation and the Retailer hasn''t confirmed its status to us. However, if your plans changed and you had to cancel your order, the transaction is cancelled and the cashback is removed from your Pending Earnings.
Confirmed Cashbacks are those that have been approved as valid sales from retailers and can redeem for your next shopping.
Unfortunately not! In order to earn CashBack, you must visit the retailer via XPayBack. This way the retailer can track and we would receive a commission from them. We pay you CashBack from this. If you went to the retailer directly, then we will not be able to claim any commission and pay any cashback to you.
Yes, for most of our retailers we have cashback offers and vouchers both. Most retailers pay the same CashBack rate if you use a voucher code along with it. However, some retailers might pay a lower rate, and very few might not pay cashback at all if used along with a voucher code. These terms are clearly stated on the individual retailer pages at XPayBack so please ensure you check them before transacting.
Once logged in, you can always see your CashBack earnings in the box present on the home page.
Yes, Cashback from XPayBack is very much valid even if you place the order using the Cash On Delivery Payment option.
Referring friends is really easy. All you have to do is send your unique referral link present at- ''Refer & Earn'' to your friends. If they Sign-Up at XPayBack after visiting your referral link, you will earn Referral Earnings for every cashback they earn through XPayBack.You can send your referral link by email or post it on Facebook, Whatsapp, Google+ or Twitter easily via our website itself. Or if you own a website/Blog you can put your referral link there as well.
To see the list of people you have referred till now visit- Referral Network
For every referral you make to XPayBack.com we award you with commission of all cashback your referral earns.
An Invalid/Fake referral is one in which you create another account at XPayBack by using your own referral link to earn more cashback. This is against the policies of XPayBack and strict action will be taken in such cases.
It is against the policies of XPayBack and in such cases, all the fake accounts operated by that person will be closed and cashback will be seized.
You can submit a missing cashback ticket within 10 days from the date of transaction. Any Missing Cashback Claims will not be accepted after 10 days. Sometimes, though rare, retailers fail to track a transaction on their end. After we receive transaction details from you, we can follow this up with the retailer, and endeavor to claim your missing cashback. Go to ''Missing Cashback'' and then on ''Submit Missing Cashback''. Then you have to follow the simple steps to submit your ticket.
Cashback enquiries can take between 1 to 12 weeks to resolve. Rest assured we will try our level best to resolve your missing cashback query as soon as possible. Always Remember that our incentives are aligned with yours, and we only earn when you get paid a cashback.
When you visit a retailer through XPayBack, our systems can track that visit and record an ''exit click''. Thereafter, if you don''t get an email from us about your cashback it is likely that somehow the retailer has missed the transaction. In these cases, we will chase the retailer and do our best to get you your missing cashback. Please note that sometimes cashback is not paid on GST and delivery amounts. Therefore, if you think your cashback tracked at a wrong amount then this could be one of the reasons. In some cases, the retailer may decline your cashback, such as:
The retailer holds sole discretion in determining the validity of the missing cashback ticket. While our team shall try it''s best to resolve your cashback query favorably, in some cases your cashback may be declined. Please help us get your transaction approved from the retailer by providing all relevant proofs of purchase. Unfortunately, once a retailer has made a decision it is final.
i) Download Our XPayBack App. ii) Register for the Membership and start searching the Outlets in your city. iii) Visit the Shop and display your XPayBack Digital card while billing and Get direct Discounts over your Bill.
XPayBack provides discount in all categories like Fashion Store, Spa & Salon, Health & Fitness, Café & Restaurant, Pubs & Nightlife, Lifestyle, Travel & Holiday Packages, Hotels & Resorts, Product & Services, Groceries & Supermarkets etc.
No, you have wide range of choices like other customers and you are the lucky one to get discounts as XPayBack customer while others are not.
Our XPayBack App is fully up-to-date with all the offers currently available. The number of merchants is growing all of the time, and you can keep informed by visiting the app.
The XPayBack mobile App is available for iPhone & android.